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Find answers and solutions to common IT issues. If you cant find an answer, contact us and we will be happy to help.
Please call our office at +91 8087 623 872 or email at contact@explicate.in with your question

Top ten most popular FAQs

software any good?Are free Anti-Virus

Explicate Technologies offers a wide range of services including web development, app development, custom CMS designing & development, Cybersecurity solutions, digital marketing and branding solutions, IT support and round the clock maintenance services to keep your business up and running regardless of any condition. Visit our IT services section to know more.

Can you protect my online business/company?

We are having the best team of certified cybersecurity experts which knows every nut and bolt of all the latest cybersecurity threats and protection methodologies. We use complex security tools and algorithms to take your online business one step ahead in terms of robust security and 360 online protection. Know more about our security solutions in the services section.

How can our cloud services help your company?

We offer a wide range of cloud services including SaaS, IaaS, PaaS and MaaS to give your business allrounder robustness and efficient performance by cutting the rigorous load from your servers and migrating your core services on our cloud storage. Right from creating a full suit architecture to providing scalable services, we do it all.

What is our response time to your query?

We believe in sheer client satisfaction and that is the reason we provide you prior round the clock comprehensive support for your all the products crafted by Explicate. We make sure your business is always in the blazing fast running condition. Our specialist support team is always ready to help you out.

What information do we need from you while raising a support ticket?

You don’t have to do a lot of things, just jot down your points before calling us or raising a query to our maintenance department. It will help us in understanding your issues in a much better way rather than just figuring out the issues. Once you tell your issues, it’s up to our team to get it fixed in the least possible time.

How can I expect continuous IT support?

We truly believe in providing you with the best support and managed IT solutions to keep you going regardless of anything. For smooth services, we suggest you choose a service package from our available different packages which will ensure you seamless support and also save you a good amount of money on your bills.

How we use your personal information?

We take pride in telling you that your every bit and byte of information is secured with us. We don’t sell data or analytics to any company. Your data is our robust protection. Explicate makes sure your personal and business details remain private with our strict NDA policies.

What are our modes of communications?

You are our priority and we make sure you always get the quality communication over the platform on which you feel comfortable. We are always ready to have words with you over email, Skype call, phone call, video conferencing and any other medium which you use for your day to day communication.

Do you provide IT Consulting to my business as well?

Explicate believes in equal sheer growth of your business in whatever niche you are in. Right from banking to automobile, construction, fashion and medical, we offer comprehensive IT consulting services so that you can run your business at the fullest potential and achieve new milestones.

Where is our office located?

Explicate Technologies office is located in Pune, India. We operate all our services and operations from our headquarters. Right from communication to project execution, our complete team works from our main office. You can always get in touch with us at contact@explicate.in

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